Within the intricacies of medical practice, there is one skill that remains essential – communication. It is central to building connections, fostering understanding, and delivering optimal patient care. Ultimately effective communication is integrated into every aspect of day-to-day operations for both junior and senior healthcare professionals.

PMCV’s Communicating with Confidence (CWC) course offers an exciting opportunity to take your communication skills to the next level and exceed in your role. This blog will provide a detailed overview of what is involved in the course and the key benefits for participants.

 

Communicating with Confidence is suitable for medical practitioners who are looking to develop strategies that will assist in increasing their confidence to communicate when under pressure, in a variety of clinical settings. No matter who you are, you deserve to have a voice, to be heard and take up space.

The course is always delivered by two incredibly knowledgeable and enthusiastic facilitators who provide a wide range of expertise from both clinical and theatrical backgrounds to create a hands-on learning experience.

One of the course facilitators, Fleassy Malay describes CWC as a unique, interactive learning experience that “takes exercises that are rooted in theatre and drama games and aligns them up with the specific needs that come with a clinical scenario.” For example, participants are introduced to non-violent communication in the context of requests versus demands. They are then encouraged to practice the skills learned during a role place of a challenging clinical consult.

The aim of the course is to help participants to create better outcomes for their patients, by utilising voice, body-language and conversation techniques to effectively navigate challenging situations.

Dr Sean Fabri, a clinical course facilitator, explains in his words that “the key outcome of the course is to affirm to the participants that they deserve to have a voice, to take up time, to take up space and be themselves. We also ground it with clinically relevant conversations so that the exercises and activities are immediately applied in a way that is relevant to the workplace.”

By the completion of the course participants will:

  • Be able to utilise breathing and voice modulation to navigate conversations skilfully.
  • Learn how to identify the needs of others in conversations.
  • Gain the tools to deliver messages flexibly and effectively through both non-verbal cues and speech cadence.

CWC is offered face-to-face through public courses at the PMCV offices or through private bookings at health services.

If you are ready to take your communication skills to the next level, visit our CWC webpage to learn more and secure your spot for the 8th of March course.

Please reach out to PMCV education via PMCVEducation@pmcv.com.au if you have any enquiries about the course.

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